Citizens Advice Northumberland is a vital service to the residents of Northumberland and annually supports over 23,000 clients with over 51,000 issues ranging from welfare benefits, housing, employment to utilities, debt and any other problems people may be facing. A donation of £1,000 will go towards our core operational costs which will allow for us to continue to provide our vital services to the communities of Northumberland for the next year.
In 2020/21 we supported 23,751 clients with 51,269 issues. This was during a year of great challenge with the majority of our office spaces only open for emergency appointments and the rest of our service provision being over the phone, email or via virtual meetings. In light of the reopening of our office spaces as well as the expansion plans, we would expect to further support in the region of 24,000 clients in 2021/22 which this donation will really help us achieve as this will support our core operation.
